The tour was postponed to an unspecified date in the future after COVID-19 fears shut down major events. A spokesperson for the event website Evenko, Philip Vanden Brande said, “Given the general uncertainty, we prefer that our customers wait for new dates before requesting a refund for deferred shows. And if you don’t get a satisfactory resolution there, then call your credit card company if you used one to make a payment. Hundreds of concerts have been postponed in New Jersey over the last month, among them major stars Elton John, Billie Eilish, BTS, Kenny Chesney and Justin Bieber. That said, we will not refuse any refund request.” Yet fans are saying that is exactly what is happening right now. This tour is Elton’s Farewell tour, so it has left many fans wondering if they will ever be able to see Elton’s show at all. But until a rescheduled date is set for the Elton John tour, fans do not get a penny back. By continuing to use our site, you agree to our Terms of Service and Privacy Policy. Unfortunately, if you spent a lot of money on tickets and want a refund, you may run into some issues. “I’ve loved Elton John my whole life,” said Parise, who lives in the northern suburbs. She said she got the runaround until finally getting bad news via an online chat. The high road – an appropriate phrase for a refund request involving the “Farewell Yellow Brick Road Tour.”. This website uses cookies to personalize your content (including ads), and allows us to analyze our traffic. Some performers, like Bon Jovi, explicitly canceled to trigger a refund for fans “to help pay their bills or buy groceries.”. “. Parise asked Vivid Seats — a ticket reseller — about a refund. Please stay safe and join me today over on @beats1official. According to The Mail on Sunday, the Tiny Dancer star and partner David Furnish had anticipated the cash would see the star into his retirement, and it is believed the hitmaker is unlikely to receive any insurance payout for the losses. Listen 9am LA / 12pm NY / 5pm UK Repeats 6pm LA / 9pm NY / 1am UK , A post shared by Elton John (@eltonjohn) on Apr 4, 2020 at 5:38am PDT. The spokesman said refunds are being paid to customers who have requested a full refund for a canceled event.” He said Vivid Seats “has refunded thousands of orders totaling millions of dollars since the global pandemic shut down all live events in America.”, He added that staff has been “processing them all day all the time. 365 Bloor Street East, Toronto, Ontario, M4W 3L4. Because the show was postponed, not canceled, Vivid would not be able to process a refund. They were going to Grand Rapids, Michigan for a volleyball tournament last month. Despite being worth an estimated $445 million, according to the recent Sunday Times Rich List, Elton is now thought to be assessing whether he will need to make further savings and, if so, where. “Taking the high road and doing the right thing – never fails,” Laura said. He said Vivid Seats is a “marketplace” and not the show promoter or original ticket seller. Unfortunately, for some people who have shut down businesses or lost jobs, waiting isn’t ideal. The cancellation of the tour has also resulted in his long-serving band, including guitarist Davey Johnstone and drummer Nigel Olsson, being laid off until it becomes clear if concerts scheduled for later this year will take place, according to the publication. A spokesman for Vivid Seats says the company has been making refunds for canceled shows. Fans are saying they are having a hard time getting refunds, especially for big shows like Elton John. Buy Elton John Tickets - TFri • Jun 26, 2020 • 8:00 PM, American Airlines Center, Dallas, TX. A number of the domestic staff at the star’s $25 million home in Atlanta, Georgia have also been told they are not needed. His advice is: “Contact the company first and be polite with whatever you are asking for. Because it is a global pandemic, it has caused cancellations in numbers we have never dealt with before.”. tap here to see other videos from our team. Ironically, the first date canceled – March 26 in Indianapolis – was one that had already been rescheduled from an earlier cancellation. Lauren Novak ... Elton John canceled his yellow brick road tour due to the pandemic. CHICAGO (CBS) — The Elton John farewell tour turned out to be a double disappointment for a suburban mom. Many concerts are being canceled or postponed this year due to the coronavirus pandemic. Elton John fans heard the news two years ago when the beginning of his farewell tour was announced. Elton John's May 23 concert at the Greensboro Coliseum remains on his schedule. Doing Good, Having Fun in Dallas / Ft. Worth. “That was going to be very special.”. After the concert has been rescheduled, the company said they will be allowed to authorize refunds. Read more about cookies here. Elton John happened to be performing the night before at the Van Andel Arena. Elton John has reportedly been left “bereft” after taking a significant US$75 million hit after the coronavirus forced him to cancel his farewell tour. — Elton John (@eltonofficial) March 16, 2020. RELATED: Fans Demanding Refunds After Elton John Ends Concert Early Explanation Leaves Them Upset, I’m recording my #RocketHour show safe at home and I hope this latest episode brings you comfort wherever you are in the world. By viewing our video content, you are accepting the terms of our. by Elton John has not yet postponed his tour with new dates. ©2020 CBS Broadcasting Inc. All Rights Reserved. Fans are saying they are having a hard time getting refunds, especially for big shows like Elton John. In March, the company was charged in a class action lawsuit with violating consumer protection laws when it changed its refund policy while facing COVID-19 related financial losses.

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