Learn More. The utility reminded the public on Wednesday about a one-per-cent rate cut for all customers, following interim approval by the BC Utilities Commission. Get answers to questions about paying your bill, rates, moving your account and more. Get a roundup of the most important and intriguing national stories delivered to your inbox every weekday. We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Other payment programs that can help. Get the latest news & tips from BC Hydro directly to your inbox. Get answers to questions about paying your bill, rates, moving your account and more. READ MORE: The Crown corporation also updated its projected rate changes for the next three years. Here’s who’s eligible and how to apply for Canada’s coronavirus wage subsidy. Are you experiencing a temporary financial crisis, such as a loss of employment, unanticipated medical expenses, or a death in the family? We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Careers. All our most popular energy- and money-saving tips in one place. The credit does not have to be repaid. Distribution Generator Interconnections . Get help. There are a number of programs available to help you get back on track, reduce your electricity costs, and avoid disconnection of your service. Copyright © 2020 BC Hydro. The B.C. Viewing and exporting your bill and account history, Electrical connections and outages during COVID-19, Preparing your site for connection services, Overhead and underground residential connections, Multi-residential & commercial connections, Customer vault maintenance and isolations, Payment options for Electrical Service Design customers, Distribution Technical Standards and Guides, Attaching to BC Hydro poles, towers and ducts, Learn more about conservation programs for income-qualifying customers. Please read our Commenting Policy first. Qualifying small businesses will save $121 per month, or $363 over three months. Copyright © 2020 BC Hydro. Apply for help with the Customer Crisis Fund. Calgary resident records 'weird waves' on Okanagan Lake, Coronavirus: Trump claims individuals who have tested positive for COVID-19 are ‘now immune’, British World War II bomb explodes underwater in Poland, 'Totally Under Control': New documentary explores Trump administration's COVID-19 failure, Dr. Bonnie Henry on rise in COVID-19 cases linked to recreational sports, Gardeners in Saskatchewan growing more food in response to COVID-19 study, Coronavirus: Kelowna cancels 2020 Winter Street Market, No plans for border restrictions amid two New Brunswick COVID-19 outbreaks: N.S. Contractor authorizations and permits . All Rights Reserved. Call us to report a power outage in your area or to get information you couldn't find online. Are you falling behind on your BC Hydro bills because of it? Learn more about conservation programs for income-qualifying customers. If you're having trouble keeping up with your BC Hydro bills and are falling behind on payments, we're here to help. Experiencing a temporary financial crisis? Some customers will also be eligible for BC Hydro’s existing Customer Crisis Fund, which provides access to grants of up to $600 to pay their bills. Major industries, like pulp mills and mines, will be able to defer 50 per cent of their bill payments for three months. All Rights Reserved. Emergency Benefit for Workers is now expanded to include two weeks where the CERB wasn’t available. Careers. You asked for it, and we delivered. COVID-19: BC Hydro customers to get three months of bill relief. The B.C. Transmission Generator Interconnections . The B.C. Electrical connection forms . That’s an average savings of $16 a year for residential users, $715 for commercial customers, and $230,000 for industrial users. COVID-19 resulted in financial hardship for many of our customers, particularly those that experienced job loss, had to close their businesses, or were otherwise unable to work. Call us to report a power outage in your area or to get information you couldn't find online. Start saving today. Emergency Benefit for Workers announced on May 1, 2020, followed the same federal eligibility requirements as the Canada Emergency Response Benefit (CERB). Get the latest news & tips from BC Hydro directly to your inbox. BC Hydro launches program to help coronavirus-affected customers with their bills. New business Learn more. If you've fallen behind on your BC Hydro bills, there are a number of payment plan options available to make things easier. The residential electricity load in the last two weeks of March was up about nine per cent, compared to the same period last year. The utility is also halting all service disconnections for non-payment during COVID-19 and cancelling all non-emergency planned power outages that would affect its customers. You can apply to the Customer Crisis Fund for a grant payment to avoid disconnection. Learn more about the. premier, Macron orders curfew for a 3rd of France to beat back coronavirus, Trick-or-treating a no go in New Brunswick's orange zones, Here’s who’s eligible and how to apply for Canada’s coronavirus wage subsidy, BC Hydro launches program to help coronavirus-affected customers with their bills. According to BC Hydro, the outage affects the area east of Clearbrook Road, south of Nanaimo Crescent, north of Peardonville Road and west of Maclure Road. Industrial connections . Report: Myths block road to electric vehicle adoption, Winter bills: How a bchydro.com editor saves $200 a year, 7 things you should know about how we restore power, Text phishing & 'Bitcoin' scams target customers. READ MORE: government is offering bill relief for residential BC Hydro customers affected by the COVID-19 crisis. “We are facing unprecedented challenges due to COVID-19. The B.C. Get answers to questions about paying your bill, rates, moving your account and more. We look for exceptional people to bring new ideas and fresh thinking to BC Hydro. Qualifying households will receive a credit of three times their average monthly bill over the past year to help cover their electricity costs. Want to discuss? Some customers are also eligible for a free home assessment and energy-efficient upgrades. Customers can also defer hydro payments or arrange a payment plan with no penalty, as part of the province’s pandemic response. Get answers to questions about paying your bill, rates, moving your account and more. Coronavirus outbreak: BC energy minister says Hydro relief package will provide up to $477 in savings, B.C. Staff have seen evidence of power use peaking later in the morning, likely due to some residents not having to wake up as early, or at all, for school or work, as well as an earlier evening peak, possibly because of people cooking dinner earlier because they do not have to commute home. On Wednesday, British Columbia’s Premier John Horgan said that BC Hydro will offer a three month credit on hydro bills for individuals who are out of work, or have reduced wages due to the COVID-19 pandemic, as well as a 1 per cent reduction for all BC Hydro customers.

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